At Kira Grillz, we are committed to delivering your products safely and efficiently. This Shipping Policy explains our processes, timelines, and important details regarding your orders.
1. Order Processing
- All orders are processed on a Cash on Delivery (COD) basis.
- Orders are typically processed within 1–2 business days after confirmation of order details.
- Please ensure that your shipping information is accurate to avoid delays or delivery issues.
2. Shipping Methods and Delivery Time
- Kira Grillz ships worldwide using reliable courier partners.
- Delivery times vary depending on your location:
- Domestic deliveries: 3–7 business days
- International deliveries: 7–21 business days
- Please note that delivery times are estimates and may be affected by customs, local holidays, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges, if any, will be displayed at checkout.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS (if applicable) to monitor the delivery status.
- Please allow 24–48 hours for tracking updates to appear.
5. Delivery Issues
- Kira Grillz is not responsible for delays caused by courier services, customs clearance, or incorrect shipping information provided by the customer.
- If your order is lost or damaged during shipping, please contact us at [email protected] with your order details.
6. Contact Us
For any questions regarding shipping, delivery timelines, or order status, please contact us at:
Email: [email protected]